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Making a Deposit:
Click here to find out everything you need to know about making a deposit in order to purchase casino credits and start playing to win. We offer a wide range of payment methods such as:
Credit Cards, E-wallet Express, Neteller, UseMyWallet, EcoCard, ACH & more; which are quick
and easy ways to fund your casino account. You can rest assured that any deposit you make at CasinoStates.com is 100% secured and protected.
BONUS! You'll get an Extra 15% Deposit Bonus on Every Deposit you make by using some of Alternative Payment Methods.
More information about purchasing casino credits
Withdrawing Your Money
Ready to cashout your winnings? We offer a variety of withdrawal methods, in order to give you the fastest access to your cash. Whether you prefer your money to be electronically transferred, or couriered to you in person; you can be sure that any withdrawal you make with CasinoStates.com
is processed by our dedicated Cashier team and is secured and reliable. You'll find all the information you need to know about our withdrawal methods here.
More information about withdrawing your money
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Overview
Withdrawal
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No matter where you are on the planet, CasinoStates offers reliable payment methods to make sure all deposits and banking information are safe and secure. CasinoStates uses the gold standard in online casino security protocols to ensure that all deposits & withdrawals and fully secure to protect your money and information. We offer a great selection of deposit methods that are fast, convenient and secure. Although we do accept Credit Cards, some banks forbid its customers from transactions made with online casinos and some Credit Card companies restrict their customers regarding the deposit amounts, therefore we offer many alternative payment methods, such as EwalletXpress, UseMyWallet, EcoCard, NETeller, Click2Pay, ACH & more.
As an added bonus CasinoStates will add an additional 15% to your account whenever you make a deposit using one of the alternative payment methods.
For more details on our payment methods, check out the table below.
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Important Information
Please note:
- You can purchase credits in US Dollar (USD).
- Casinostates is operated by:
Proxima Technologies Ltd.
Cyprus.
- Your Credit Card will be billed immediately after purchase and will show on your Credit Card statement
as "www.casinostates.com" 1-877-294-3687.
We recommend to print out your transaction data and to keep it in an easily accessible place.
Please be advised that you might be charged by other descriptors as well.
- Please note that certain of above mentioned purchase mechanisms may be restricted to certain countries.
- For any questions concerning banking issues please contact: Finance@Casinostates.net. Our Support Team is available 24/7, feel free to contact for any question you may have.
Terms & Conditions:
- Click here to view the General Terms & Conditions.
- Click here to view the Terms & Conditions relating to the Extra 15% Bonus.
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Customers at CasinoStates can submit their withdrawal request at anytime. Your withdrawal will be take between 24 and 48 hours to be processed subject to all relevant documentation being received by our finance department and authorization from our fraud department. protect our members from possible fraudulent activities ensuring you and not somebody else receives the funds.
All withdrawal transactions are processed in US Dollars. The time it may take to receive your funds into your preferred payout account may vary. You will be contacted by the finance team soon after you make a withdrawal request.
How do you withdrawal your Winnings?
Simply click on "Withdrawal" at the cashier, choose the appropriate method and fill out the form.
Withdrawal methods:
UsemyWallet (Quick Tender)
- There is unlimited amount you can cash out
- Withdrawal requests can be at status "pending" for up to 4 days
- Processing can take up to 1 day
- Money in your account - up to 6 days
eWalletXpress
- There is unlimited amount you can cash out
- Withdrawal requests can be at status "pending" for up to 4 days
- Processing can take up to 1 day
- Money in your account - up to 6 days
Checks
- Checks can be sent to the US only.
- A check can take up to 21 business days to arrive and involves a fee of $44.
- Depending on your VIP level the fees and ETA could be reduced significantly.
Other withdrawal methods available for NON US players:
Neteller
- There is unlimited amount you can cash out
- Withdrawal requests can be at status "pending" for up to 4 days
- Processing can take up to 1 day
- Money in your account - up to 6 days
Eco Card
- There is unlimited amount you can cash out
- Withdrawal requests can be at status "pending" for up to 4 days
- Processing can take up to 1 day
- Money in your account - up to 6 days
Wire Transfer
- wire transfer can be delivered around the world.
- A wire can take up to 15 business days and involves a fee of $44.
- Depending on your VIP level the fees and ETA could be reduced significantly.
Notes about Checks & Wire Transfer:
- The fees are not definite and might change according to the certain check provider.
- Due to the nature of those withdrawal methods the time estimation is not definite and might change when dealing with a
certain County/Bank.
What are the specific requirements to make a withdrawal from my
CasinoStates account?
Required Wager Qualifications
Players must wager at least 20 times the amount of their deposit and bonus in order to cash out any winnings or as stated in a specific promotion or bonus requirement, always check your e-mail confirmation or promotion mailers about the wagering requirement. Players who attempt to cash out any winnings prior to having met the wagering requirements will have the withdrawal request declined.
Your bonus can be used with most games, but each game type has a contributory percentage that it makes to the wagering requirements before withdrawals are allowed. The contributing percentages of games towards the wagering requirements are as follows: 100% on all slot games and 0% on all Video Poker/Blackjack/Roulette/Table & Card Games/Craps - this means that play on these games makes zero contribution to the wagering requirements for your bonus.
Bonus money cannot be withdrawn and once credited it must be put into play. Any winnings made from bonus monies are subject to wagering and withdrawal rules. See also our User Agreements and our current promotions page for specific terms that apply.
Maximum cash out from a No Deposit offer is $100
Credit Card Authorization Form
If you have funded your CasinoStates account with a Visa or MasterCard and are withdrawing funds from any of our withdrawal methods we must first have on file a 'Credit Card Authorization Form' along with a clear photocopy of a valid picture ID (driver's license, passport, etc.) and both sides of the associated Credit Card. Customers may scan and email the documents back to us at support@CasinoStates.net or send them to us via
E-fax: 1-703-991-8879.
If you send us in your documents for successful Credit Card deposits we will credit your
CasinoStates account with up to $50 free bonus!
Feel free to access the Credit Card Voucher here:
 Credit Card Authorization form (PDF format)
 Credit Card Authorization form (JPG format)
If we do not have these documents on file your withdrawal request will be automatically
Valid Account Information
All accounts must have correct and valid information listed in their CasinoStates account. Our Risk Management or Accounting Department may verify the telephone number at any given time, if we are able to confirm the use of an invalid phone number CasinoStates may forfeiture any and all winnings. CasinoStates will only allow one payout per household, per player, per computer, per IP address, per family unless prior authorization from management.
Picture ID and Utility Bill
To ensure your safety at CasinoStates you are requested to submit a copy of a valid Picture ID and a copy of a utility bill if you are using any of our alternate depositing methods. This information is required for security reasons and to confirm all the information on your account at CasinoStates is legitimate. Customers may scan and email this information back to us at support@CasinoStates.net or send them to us via
E-fax: +1-866-855-4716
Fraud Verification Process
Fraud Management will randomly select some accounts for a verification process that consists in reviewing all transactions, the paperwork that has been received to make sure it is complete, legible, that the account information matches the paperwork and review the account game sessions and wagering requirements.
Since this is a random procedure and there is no way to know who will be selected however, it is a one time procedure, therefore every customer that requests a payout will be subject to this process at some point or another, even if they have all corresponding requirements for a payout in order.
Once the verification process has been finished the funds are flowed back to the account, a note added to the account stating the random check was already processed. The payout should be completed when you request it again. By doing this accounting management ensures that all the information on the player profile is in order and that all and every other requirement for requesting a payout has been fully met. This again is managements insurance that our members are fully protected against possible fraud.
Max withdrawal:
There is no limit to the amount a player can withdraw but there is a maximum amount that can be withdrawn in one week. For any withdrawal higher than $2500, an amount of $2500 will be paid to you once a week, upon your withdrawal request, until the full amount of your withdrawal request is paid. The same policy applies also to withdrawals of progressive jackpots.
Please note:
- If your winnings were generated by a Credit Card deposit you will not be eligible to withdraw funds into an electronic wallet such as "EwalletXpress", "UseMyWallet", "Eco-Card", Click2Pay", "Neteller" etc. Other electronic wallets or payment methods may be subject to this rule.
- The minimum amount to withdraw is $100.
- Players making a deposit without filling out their profile info might not be eligible for a withdrawal and will have their deposits refunded back to them.
The mandatory fields are: First Name, Last Name, Country, Full Address, Birth Date and a valid phone number.
Please feel free to contact the account manager at finance@CasinoStates.net or toll free at:
1-877-294-3687 for further information.
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